Pursuing two-way communication with citizens
Smart people are the real brains behind smart cities
Smart cities are powered by technology, but the real power comes from how citizens use it and how it makes their lives better. Read why a Schneider Electric exec says open data and a citizens-first mentality are keys to success for any smart cities initiative.
Attracting talent and business
Egyptian World Heritage site launches mobile portal to enhance and revitalize local tourism
Luxor, Egypt, wanted to make it easy for its approximately 12,000 daily visitors to find tour guides, hotels, restaurants, transportation and other services to assist its tourism industry. In 2012, the Egyptian Ministry of Communications and Information Technology launched the Luxor Mobile Portal, powered by Microsoft's cloud services.
Offering an integrated, personalized citizen portal for services
Polish cities' cloud-based web chat improves citizen access to services
Working with Council member IBM, eight cities in Poland have adopted a virtual web chat program to improve citizen services. The program developed by InteliWISE runs on the municipal websites and uses cloud-based virtual agents to help citizens instantly access information about government services without searching on the web or making a trip to city hall.
Engaging citizens on their terms
A virtual city hall in a shopping mall
Residents of Nice, France are remotely accessing city services confidentially and well beyond normal city hall operating hours – all from a popular shopping mall. The Nice Cote d'Azur Metropolitan Area and the city of Nice joined forces with Council member Cisco to launch a worldwide pilot of the 'virtual city hall cabin.'
Promoting a smart city workforce
Miami community sets the stage for far-reaching revitalization
Working with Microsoft after the economic downturn, local officials in Miami-Dade County, the city of Miami, and Miami-Dade County Public Schools recognized opportunities awaiting citizens and businesses in providing advanced technologies, training and job opportunities.
Disseminate timely information
Police departments find more reasons to be social
When big city media ignored the news from a suburban police department, it turned to social media to get timely information to citizens. Learn how Johns Creek (Georgia) Police are using SunGard Public Sector's platform to better connect with the community on everything from massive snow storm alerts to lost pets.