Health and Human Services: Page 5 of 13

Ensuring better, faster response to public health emergencies. The combination of smart devices, advanced and predictive analytics – even social media – empower public health officials like never before. They can monitor the outbreak of a disease or a hazardous fuel spill in real time, predict how it will spread and alert the public instantly through a wide range of communications channels.

Providing more access to healthcare – and better disease prevention. Cities are growing larger. And as they grow, existing medical resources are not always keeping pace, which means access to them becomes more difficult. How can ICT help cities bridge the gap between growing demand and available resources? By creating targeted prevention campaigns that reach residents and encourage them to act. It can also help the medical community care for more patients with better results.


Improved public health means fewer work hours missed. A 2012 study estimated that illness cost the United States economy around $576 billion a year. Cities that use ICT to bolster awareness of public health issues and promote remedies optimize their citizens’ well-being, which translates into a more productive workforce and a stronger economy as a result.

Smart education makes a city more attractive to business and talent. Cities that make education a priority and use technology to empower current and future workers with a superior education and continuing online education and training – particularly in high-demand fields such as math, science and technology – can capitalize on this demand to draw new businesses and investment that bolsters the local economy.

Smart healthcare and social services make a city more attractive to business and talent too. Cities that offer access to state-of-the-art healthcare and social service programs have a competitive advantage in attracting the creative class of tomorrow. Put simply, if you’re a top talent, you’re not going to locate your family somewhere they’d have to leave when they needed quality health and human services.


Telemedicine is cost effective. Because of its capabilities, telemedicine can help cities provide quality care with fewer resources.

Long-term healthcare costs drop. Intelligent devices that measure and track health conditions can help public health officials prepare targeted prevention campaigns where they are most needed throughout a city. Successful campaigns can result in lower overall healthcare costs.

Smart learning means less travel. Improved service delivery of educational opportunities utilizing ICT cuts down on travel, which promotes energy conservation.

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