COVID-19 is forcing cities and utilities to consider how they can expedite their digital transformation while still operating. A perfect storm of operational risks are on the horizon for cities and utilities as they manage -
Work from home
Risk of infection taking you off schedule
Phasing out old skills for new skills
Moving from centralized operations to remote operations
The downsizing of their workforce
Institutional knowledge retiring
As the COVID-19 pandemic began to increasingly affect cities across the U.S. earlier this year, a number found they needed to quickly determine a way to provide citizens with access to key city services—and, at the same time, enable municipal employees to work remotely while sheltering in place.
Welcome to the Readiness Guide. This online document was assembled with input from many of the world’s leading smart city practitioners – the members and advisors of the Smart Cities Council. It will help you create a vision for the future of your own city. Equally important, it will help you build an action plan to get to that better future.
The first goal of the Readiness Guide is to give you a “vision” of a smart city, to help you understand how technology will transform the cities of tomorrow.
The second goal is to help you construct your own roadmap to that future. It suggests the goals to which you should aspire, the features and functions you should specify, the best practices that will gain you the maximum benefits for the minimum cost, at reduced risk.
The Readiness Guide is intended for mayors, city managers, city planners and their staffs. It helps cities help themselves by providing objective, vendor-neutral information to make confident, educated choices about the technologies that can transform a city.
Cities around the world are already making tremendous progress in achieving economic, environmental and social sustainability, in export-based initiatives and in the creation of 21st century jobs. All of these are excellent ways to improve city living standards and economies. The concept of smart cities doesn’t compete with these efforts. Instead, smart city technologies can support and enhance work already underway.